fbpx

FAQs

1Do you accept medical aid?
Yes, we are registered with most medical aid funds within the boarders of South Africa.
2Do I need a Doctor's referral to be seen by a physiotherapist?
No, physiotherapists are first line practitioners and do not require a referral of a doctor to see clients in an out patient setting. We do welcome doctor’s referrals and have a large network of general practitioners, surgeons and physicians who make use of our services to assist their patients. A doctor’s referral is needed to assist patients within the hospital setting.
3Do you accept WCA (injury on duty claims)?
Yes, we do accept WCA referrals, provided all necessary documentation is available, namely a doctor’s referral letter, copy of the patient’s identity document, the employer’s report (W.CL.2 document) and the first medical report (W.CL.4 document).
4How does cash payment work?
Physiotherapist charge on a per treatment/intervention structure. Treatments usually cost in the region of R350 to R450. In rare cases, when more is required from the physiotherapists, a session could cost up to R650.
5How long does a session usually take?
First time visits usually require 45 minutes of the physiotherapists’ time. Follow up sessions are shorter, as the physiotherapist does not have to conduct a full assessment.
1What is the waiting period of an appointment?
An appointment is usually scheduled within 24 hours of the request.
2Can I request a specific physiotherapist to see me?
Yes, subject to availability.
3Do you do online bookings?
Yes, we do. Simply visit our online booking portal
lower-back-pain

LOWER BACK PAIN

neck-and-shoulder-pain

NECK AND SHOULDER PAIN

knee-pain

KNEE PAIN

chronic-pain

CHRONIC PAIN