1Do you accept medical aid?
Yes, we are registered with most medical aid funds within the boarders of South Africa.
2Do I need a Doctor's referral to be seen by a physiotherapist?
No, physiotherapists are first line practitioners and do not require a referral of a doctor to see clients in an out patient setting. We do welcome doctor’s referrals and have a large network of general practitioners, surgeons and physicians who make use of our services to assist their patients. A doctor’s referral is needed to assist patients within the hospital setting.
3Do you accept WCA (injury on duty claims)?
Yes, we do accept WCA referrals, provided all necessary documentation is available, namely a doctor’s referral letter, copy of the patient’s identity document, the employer’s report (W.CL.2 document) and the first medical report (W.CL.4 document).
4How does cash payment work?
Physiotherapist charge on a per treatment/intervention structure. Treatments usually cost in the region of R350 to R450. In rare cases, when more is required from the physiotherapists, a session could cost up to R650.
5How long does a session usually take?
First time visits usually require 45 minutes of the physiotherapists’ time. Follow up sessions are shorter, as the physiotherapist does not have to conduct a full assessment.